Skip to the page content

Website plan terms

The agreement between a roofing business and The Roof Price for a website built, hosted and maintained on the monthly plan.

Last updated

1. Who these terms are with

Operator details are published here before this site launches. These terms are between the operator of The Roof Price (“we”) and the business that accepts them (“you”).

The plan is for businesses only. By accepting these terms you confirm that you are acting for a business with an ABN, and not buying for personal or household use.

2. What the plan covers

For the monthly fee, we provide:

  • Website live within 14 days of receiving your content
  • Hosting, SSL and security updates
  • Up to 5 content edits a month
  • A listing for your business next to our guides for your service area
  • A monthly report of the enquiries your website received
  • 12-month minimum term, then month to month

The plan does not include:

  • Paid advertising, such as Google Ads or social media ads, and the ad spend
  • Logo or brand design
  • Writing your content: you supply the text and job photos, we lay them out
  • Your domain name registration fee, which is paid in your business’s name

A content edit is a change to material already on the site, such as replacing text or photos or updating a list of services or suburbs. Unused edits do not carry over to the next month. New sections, extra features or a redesign are outside the plan; we quote them in writing first and do nothing until you agree.

3. Your content and what you are responsible for

You supply the text, photos, logo, licence details and any other material for the site, and you confirm that you have the right to use it. You are responsible for the site's claims about your business being accurate and lawful, including your licence number, insurance and prices, and for dealing with the customers who contact you through it.

We may decline to publish material that we reasonably believe is misleading, infringes someone else's rights or breaks the law, and we will tell you why.

4. When the site goes live

We put the site live within 14 days of receiving the content we have asked for. If content is missing or you ask for changes before launch, the 14 days start again from when we have everything. Your domain must be registered in your business's name and pointed to our hosting before the site can go live; we will tell you how.

5. Fees and payment

  • Setup fee: A$499, invoiced when you accept these terms and payable before we start building.
  • Monthly fee: A$249, invoiced monthly in advance from the day the site goes live.
  • Both fees are shown without GST. If we are registered for GST, we add it to each invoice and show it there.
  • Invoices are payable within 14 days by the payment method named on the invoice.

If an invoice is more than 30 days overdue, we may suspend the site after giving you at least 7 days' written notice. We restore it once the overdue amount is paid.

After the minimum term we may change the monthly fee by giving you at least 30 days' written notice. You can end the plan before the change takes effect without paying the new fee.

6. Term and cancellation

The minimum term is 12 months from the day the site goes live. After that, the plan continues month to month until either of us ends it with one month's written notice.

If you end the plan before the minimum term is over, the monthly fees for the rest of the minimum term remain payable. They are not payable if you end it because we have seriously breached these terms and have not fixed the breach within 14 days of your written notice.

Either of us may end the plan straight away by written notice if the other becomes insolvent, or seriously breaches these terms and does not fix the breach within 14 days of being asked to.

7. Who owns what

Your business owns its domain name and all the content it supplies. We host the site and maintain it while the plan runs. The site's design templates, code and our tools remain ours; while the plan runs you have a licence to use them for your site.

When the plan ends, we send you a copy of your content and images within 14 days and help you point your domain to a new host. We then take the site offline and delete your content from our hosting within 60 days, unless the law requires us to keep it.

8. Your listing next to our guides

While the plan runs, we list your business name, service area and a link to your website beside our guides for that area. The listing is not a ranking, review or endorsement. It never changes the prices, rules or sources our guides publish, and we may change where and how listings appear. The listing ends when the plan ends.

9. Enquiries and personal information

Customers who contact you through your website are your customers. You are responsible for the personal information they send and for your site's privacy policy, which we prepare from the details you give us. We handle that information only to host the site, deliver enquiries to you and prepare your monthly report, and we do not sell it or use it for any other purpose. Our own handling of your details is set out in our privacy policy.

10. What we do not promise

We do not promise any number of enquiries, visitors, jobs or search rankings. Search engines decide rankings, and we have no control over them. The monthly report shows what your site received; it is not a forecast.

We aim to keep the site available at all times, but hosting can be interrupted by maintenance or events outside our control. We fix problems within our control as quickly as we reasonably can.

11. Liability

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law, including the consumer guarantees and the protections against unfair contract terms for small businesses, where those cannot lawfully be excluded.

Subject to that, and to the extent the law allows, our total liability to you under or in connection with the plan is limited to the monthly fees you paid in the three months before the claim arose, and we are not liable for lost profits, lost jobs or indirect loss. Where our liability for a failure to meet a consumer guarantee can be limited, it is limited to supplying the service again or paying the cost of having it supplied again.

12. Changes to these terms

We may update these terms for new customers at any time. For an existing plan, we give at least 30 days' written notice of a change that affects you, and you can end the plan without paying for the rest of the minimum term if the change is to your detriment.

13. Governing law

These terms are governed by the law in force in Australia. The state or territory whose law applies will be named here, alongside the operator details, before this site launches.

14. Contact

Plan details and bookings are on the website for roofers page.

These terms apply from . They sit alongside the general terms of use for this site.